Privacy and Refund Policy
This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
Our products are digital (delivered immediately once the payment is processed) and open source code, so the sales are final.
If you have issues with our product - it does not work as described and our engineers can't resolve your problem after you provide us with cPanel or similar, ftp/ ssh and Magento admin accesses, you can contact us for a refund or exchange it for something else. You can return or exchange your purchase for up to 15 days from the purchase date.
The above 15-day money back guarantee does not cover issues with custom Magento themes that often require extra tweaks to become compatible with Magento extensions. As well as the usage of 3rd party custom extensions that often leads to conflicts and require extra work to resolve.
We do this work for an extra fee specified in each case individually.